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Article ID21
Created On11/18/2009
Modified2/17/2010
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FIXED - The Bruxism Animation in the GURU Insight Playlist doesn't play Female English audio

Status:
Fixed in Guru 4.0.11 and later versions.

Description:
In Guru 4.0.10 The Bruxism Animation in the GURU Insight Playlist doesn't play Female English audio.

Affected Guru Versions:
Guru 4.0.9
Guru 4.0.10

Cause:
The physical file containing the audio had an extra space at the end of the filename.

Workaround:
  1. Shutdown the Guru Client
  2. Open the Guru folder using these steps:
    • Right-click the Guru Icon on the Desktop
    • Select the 'Properties' menu item
    • Click the [Open File Location] button
  3. Open the .\Media\Voice\English Female folder
  4. Locate the '8895bd95-85e9-4d2e-bc46-eeec8c3538d8 .wav' file
  5. Remove the trailing space between the '8' and the '.'
  6. Restart Guru