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Article ID26
Created On2/17/2010
Modified2/17/2010
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The Print button does not always work inside Print Preview.

Status:
Active.

Description:
Some users are unable to print from inside the Print Preview UI. These users are still able to print correctly using the standard printing menu.

Affected Guru Versions:
Guru 3.1 - 4.0.12

Cause:
This issue is currently under review by our quality and development teams.

Workaround:
Exit the Print Preview UI and use the normal print button. (Example - Use the File | Print menu to open the Print UI then press the Print button.)